Shipping Policy

Destination and Standard Cost

Orders are delivered only to valid addresses in the United States. We provide Free standard shipping for every U.S. order without a purchase threshold.

Two Separate Time Windows

First, fulfillment normally takes 1–2 business days. Second, standard carrier travel is estimated at 4–6 business days after acceptance. Non-business days, holidays, weather, carrier volume, and address corrections may affect those estimates.

Proof of Dispatch

Every shipped order receives a tracking number. The initial scan can take time to appear, so customers should allow the carrier a brief activation period before contacting support.

Changes and Problems

Customers should verify their U.S. delivery details at checkout and promptly report visible damage, a wrong item, missing contents, or an unexplained status. An order can be cancelled before shipment; a dispatched order follows the Refund Policy. Taxes are collected as required by applicable law.

Merchant Record

• Legal customer-facing store name: RYZE Superfoods
• Customer contact email: phamkhoarobot367157@gmail.com
• Customer contact telephone: 617-221-3852
• Physical business and standard return location: 600 Congress Ave, Austin, TX 78701, US

Regular assistance is provided Monday to Friday between 9:00 AM–5:00 PM in the time observed by this store (America/Sao_Paulo).